Viewing an Incident

The specific details for an incident can be viewed by clicking into the incident from the table. From here, the report for the incident can be viewed.

Incident view

Incident Report

The incident report can be viewed by clicking the Incident Report button from a specific incident's page. Each incident should undergo an appropriate investigation which should be recorded on this page.

Incident report view

Incident Description

An overview of the incident and its events.

Business Impact

The overall impact the incident had on your organisation.

Root Cause Analysis

Analysis of the incident to derive its root cause.

Resolution

What steps have been taken by the organisation to rectify this incident, ensuring it will not occur again.

Authorities Notified

The authorities notified of the incident - For example, the police, or ICO.

Conclusion

A brief summarisation regarding the incident and its resolution.

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